Your practice stays in control.
BizClarity limits what it accesses, uses secure Google authorization, and keeps a person responsible for every public response.
What BizClarity accesses
For the review response workflow, BizClarity uses the Google Business Profile location your practice authorizes, the review content needed to prepare a response, your approved response guidance, and the decision history for that response.
What BizClarity does not need
No practice-management system, clinical record system, patient chart, Google password, MFA code, API key, or payment detail needs to be emailed to BizClarity. Patient and clinical details should never be placed in a public response.
How Google connection works
An owner or manager signs in on Google’s own authorization screen and chooses the correct business location. BizClarity does not receive the Google password. Access can be disconnected, and authorizing a location does not turn on automatic posting.
How approval works
Human approval is the default. An authorized person reviews the suggested response and chooses to approve it, edit it, decline to reply, or send it to a manager. Draft, approved, attempted, posted, and failed are kept as different statuses.
How sensitive reviews are handled
Billing, privacy, safety, legal, and highly emotional reviews leave the routine path. The practice decides whether to respond publicly, follow up privately, or take another appropriate action.
What is confirmed before production connection
Before live use, BizClarity and the practice confirm the authorized Google location, approved users, response voice, sensitive-review handoff, data retention and deletion terms, service providers, support expectations, and the supervised first test.
Current compliance boundaries
BizClarity does not claim HIPAA compliance, Google partnership, security certification, or a guaranteed business outcome on this website. Any regulated or contractual requirement is reviewed before it is represented as available.
Questions or deletion requests
Email hello@bizclarityinsights.com for access, export, correction, deletion, or disconnection questions.